Privacy Policy

Introduction

The House of Ember ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, and phone number when you contact us, subscribe to our newsletter, or fill out a form on our site.

  • Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages viewed, and the time and date of your visits.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Communicate: Sending you information about our services, updates, and promotional offers.

  • To Improve Our Services: Analyzing usage data to enhance our website and customer experience.

  • To Ensure Security: Protecting our site and users from fraudulent activities.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encrypting sensitive data, and restricting access to personal information to authorized personnel only.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 20th July 2024.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

The House of Ember
10B Mill Park
Cannock
Staffordshire
WS11 7XT

Email: info@houseofember.co.uk